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Privacy Policy

Effective Date: 22 June 2026

This Privacy Policy explains how Farmetric (“we”, “our”, “us”) collects, uses, and protects your information.

1. Information We Collect

We may collect:

  • Name and contact details
  • Business information
  • Vehicle and fuel data
  • Usage data within the app

2. How We Use Your Information

We use your data to:

  • Provide and operate the Platform
  • Improve features and performance
  • Process subscriptions and payments
  • Communicate with users

3. Payment Information

  • Payments are processed via third-party providers (e.g., PayFast / Paystack)
  • We do NOT store your card or banking details

4. Data Storage & Security

  • We take reasonable steps to protect your data
  • However, no system is 100% secure
  • You use the Platform at your own risk

5. Data Sharing

We do NOT sell your data. We may share data only:

  • With payment providers (for billing)
  • If required by law
  • To protect our legal rights

6. Data Retention

  • We retain your data as long as your account is active
  • Data may be deleted upon account deletion, subject to legal requirements

7. Your Rights

You may:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your account

8. Cookies & Tracking

We may use basic tracking or cookies to improve user experience.

9. Third-Party Services

We are not responsible for third-party services integrated into the Platform.

10. Changes to This Policy

We may update this Privacy Policy. Continued use means acceptance of updates.

11. Contact

For privacy-related queries: info@farmetric.co.za